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Why Become A Pharmacist Essay PDF Download
When I had the flu in January #MyRexallPharmacist was genuinely concerned and took the time out to explain the medications I had to take. I was so congested and I wasn’t focused. She had to repeat herself sometimes but she was not annoyed or impatient with me. I appreciated it because I was in a horrible state. Excellent client service!
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Going to get a prescription with two little babies is a stressful experience since you never know how long it will be. My Rexall Pharmacist assured me that he would be extremely quick because he understood. I was in and out faster than ever and my kids were able to get the much needed antiobiotics quicker!
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Our Pharmacist is Ivy Tulao. Ivy has a heart of gold. Patient, positive, and passionate with her patients and the store team. We, the Collingwood Rexall team, believe she deserves recognition for her work. Here is the reason why…The Pharmacy Manager has been off for quite a while and Ivy has had to step up fairly quickly and take charge. Ivy really takes care of her patients as if they were family. She has been working extra hours, maybe taking 1-2 days off over two week periods. She has not once complained or showed any frustration to our patients. There have been times where we have had someone in to cover Ivy so that she could take a day off. She has so much passion for her patients that she will work 24/7 to be here for them. Her patients tell her they will check in before they come, to assure that she will be working. She is never too busy to come from behind the counter and walk the customer/patient to the product they are looking for whether it is for OTC or HBA.
She welcomes patients by name and makes a strong effort to get to know each person on a personal level to ensure the best care for each patient. Ivy goes above and beyond in making her patients feel welcome and comfortable here at Rexall. I have been with this company a long time and I have never seen someone so engaged with all aspects of Rexall. Thanks Ivy
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Ana, the pharmacist, and her team of pharmacy assistants (Camille, Mei, Sara and Vino) always make an effort to provide the best possible care to their patients. Although there is another pharmacy close by, I prefer going to the Rexall in Scarborough because of the exceptional service I receive from the pharmacy staff. It’s not uncommon for the team to know patient’s by their first name. Ana is very approachable and friendly when providing advice and recommendations. Please continue to provide excellent patient care! #Team6921